In its present form, the consumer protection act does not allow recourse to consumer courts for instances such as these. But if the consumer awakening implies that providers of a service/amenity or product must be accountable for quality to its consumers or purchasers, then surely there is scope to widen the purview of COPRA.
Checks and Balances – Making Transportation Systems Accountable
Jan 01, 1994
Article
SHARE
KEYWORDS
YOU MAY ALSO WANT TO READ
Sep 04, 2022
Podcast
At a time when the government and the marketplace have assumed enormous power over our lives and choices, Rohini Nilekani argues that now is the time for civil societies to [...]
Aug 26, 2022
Article
Of India’s many prominent business couples, few can match the Nilekanis in their uniqueness. Nandan Nilekani is now a business legend, for his role in building Infosys (with N R [...]
Aug 23, 2022
Interview
This year marks 30 years since philanthropist-author Rohini Nilekani started her journey in civic engagement. She started with Nagarik, a public charitable trust, in 1992 and is now the Chairperson [...]
